Your Pest Control Questions, Answered

WAZ Pest Management services the greater Durban area including Umhlanga, Ballito, Hillcrest, Westville, Pinetown, Phoenix, Mount Edgecombe, Amanzimtoti and Richards Bay. If you're unsure whether we cover your area, please contact us and we'll confirm.

Yes. We use premium, low-toxicity products specifically formulated for residential and commercial use. Once treatments have dried (approximately 1–2 hours), treated areas are safe for children and pets. We also use tamper-proof bait stations and non-chemical methods where appropriate.

We offer rapid response for pest emergencies, typically same-day or next-day depending on the time of your call. Commercial contract clients receive priority emergency response. Contact us on our phone number for urgent pest problems.

Yes, we provide free quotes for all pest control services. For many pest problems, we can provide an indicative quote over the phone based on your description. For more complex issues, we'll arrange a free on-site inspection and provide a detailed written quote.

Yes. All our treatments come with a written service guarantee. If pests return within the guarantee period specified for your treatment, we'll re-treat at no additional cost. The guarantee period varies by treatment type and will be clearly stated on your quote.

Absolutely. WAZ Pest Management is fully licensed and insured. Our technicians are qualified, trained and certified in the safe handling and application of pest control products. We comply with all South African pest control regulations and industry standards.

Pest control costs vary depending on the type of pest, severity of infestation, property size and treatment method. General residential treatments typically start from R450–R800, while commercial programmes are quoted based on your specific requirements. Contact us for a free, no-obligation quote.

Yes. For commercial clients and residential customers wanting ongoing protection, we offer scheduled pest control contracts. These provide regular preventative treatments, priority emergency response, preferential pricing and comprehensive documentation. Contact us to discuss a contract tailored to your needs.

We accept cash, EFT/bank transfer, and major credit/debit cards. For commercial contract clients, we offer monthly invoicing with standard payment terms. Payment is due upon completion of the service unless prior arrangements have been made.

Preparation varies by treatment type. Generally, we recommend: clearing areas around skirtings and where treatment will be applied, covering or removing food and food preparation items, ensuring access to all areas, and vacating during treatment if required. We provide specific preparation instructions when you book.

Yes. We are committed to environmentally responsible pest management. We use low-toxicity products, targeted application methods that minimise environmental impact, and integrated pest management principles that prioritise non-chemical approaches where effective. Our gel baits and tamper-proof bait stations are examples of our targeted, eco-conscious approach.

Yes. If you're unsure what pest you're dealing with, contact us with a description or photo and we'll help identify it. Correct pest identification is essential for effective treatment — different species require different approaches. Our technicians are trained to identify all common Durban pests.